Pro Services
Base Support Software Setup
$1250 10 hrs- Best practice consulting, implementation, web development, and or training support software pro services.
- Pre-purchased hours expire after 90 days.
- No long-term service contracts - cancel anytime.
- Book a free consult today to ensure our experts meet your needs.
Standard Support Software Setup
$2500 20 hrs- Top consulting, implementation, web development & training support services.
- Pre-purchased hours expire after 90 days.
- Never locked into a services contract - Cancel anytime.
- Book a free consultation to be sure our team of experts and this implementation fits your needs.
Advanced Support Software Setup
$3750 30 hrs- Top-tier consulting, implementation, web dev, and training support services.
- Pre-purchased hours expire after 90 days.
- No long-term service contracts - cancel anytime
- Book a free consult today to ensure our experts meet your needs.
Enterprise Support Software Implementation
$5000 40+ hrs- Enterprise support software project hours are estimated on a per-project basis. That way your team gets exactly what’s needed.
- 90 days before hours expire.
- Never locked into a services contract - Cancel anytime.
- Book a free consultation to be sure our team of experts and this implementation fits your needs.
AI Bot Implementation
$1875 15 hrs- Artificial intelligence bot configuration for email, messaging, and social media channels.
- Great for deflecting and triaging support requests.
- Support request volume reduction of 35% or higher is typically seen.
- Capability to integrate with 3rd party apps and APIs for more advanced automation.
Help Center Customization
$3500 30 hrs- Custom web dev (HTML, CSS, JS) for help center header, footer, text, images, and page elements to match website branding/design.
- 30 days before hours expire.
- Never locked into a services contract - Cancel anytime.
- Book a free consultation to be sure our team of experts and this implementation fits your needs.
Support Software Systems Check
$750 6 hrs- Top-tier software support settings review, documented findings, a 1-hr kickoff to assess needs/pain points, and a 1-hr wrap-up consulting meeting to discuss findings.
- 90 days before hours expire.
- No long-term service contracts - cancel anytime
- Book a free consultation today to be sure our team of experts and this implementation fits your needs.
Guided Admin Settings Consultation
$125 1 hr- Your team implements settings, our team guides and trains your admin(s) through guided sessions. Includes recording for future reference.
- 30 days before hours expire.
- No long-term service contracts - cancel anytime.
- Book a free consult today to ensure our experts meet your needs.
Support Reporting and Analytics Config
$750 6 hrs- We’ll meet with your team to discover reporting, analytics, and report dashboard needs. We’ll also build these to give visibility to agents, departments, managers, and the exec team.
- 90 days before hours expire.
- No long-term service contracts - cancel anytime
- Book a free consultation today to be sure our team of experts and this implementation fits your needs.
Monthly Managed Admin Services
$500 4 hr/month minimum- Hire us to be your full or part-time admin for maintenance, monitoring & consulting with a team of expert admins and web developers.
- 30 days before hours expire.
- Never locked into a services contract - Cancel anytime.
- Book a free consultation to be sure our team of experts and this implementation fits your needs.
Support Software Migration
Custom pricing available 4 hr/month minimum- Migrate settings, tickets, chat transcripts, call recordings, and ticket forms/fields/attachments with our migration software or custom API scripts by our web dev team.
- 90 days before hours expire.
- No long-term service contracts - cancel anytime
- Book a free consultation today to be sure our team of experts and this implementation fits your needs.
Learn about our services
Looking to optimize your support software?
Our team of experts specializes in Zendesk, Intercom, Aircall, Gorgias, and more. We provide seamless implementation, migration, and consultation services to help you achieve exceptional results.
Efficiency is key in support operations. Our experts facilitate seamless integration of your support software with internal and external tools through existing apps or API development. This enables smooth data exchange, eliminates information silos, and provides a holistic view of customer interactions. With optimized integrations, you’ll enjoy a streamlined workflow and gain valuable insights to drive continuous improvement.
Our support software setup goes beyond the basics. We help you enhance support deflection by implementing intelligent self-help solutions. By empowering your customers to find answers independently, you can reduce support ticket volumes and free up your team’s resources. Additionally, we focus on optimizing reporting capabilities, providing you with actionable insights to identify trends, improve processes, and make data-driven decisions.
Ready to supercharge your support software setup? Contact us now to schedule a FREE 30-minute consultation with our experts. Discover how we can seamlessly implement, migrate, and consult on Zendesk, Intercom, Hubspot, Aircall, Gorgias, and more to transform your support operations. Don’t miss out on this opportunity to optimize your customer support and drive business success.
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