A shared inbox for several storefronts. One report to explain them all. Smart Instinct is a helpdesk implementation and AI agent setup agency. We set up Re:amaze, also spelled reamaze, for brands with several stores. That covers channels, workflows, templates and the FAQ site. Each brand stays clear in one inbox.
Builds are $3,750, $10,500 or $17,500, fixed.
Running several storefronts through one inbox works right up until a customer gets a reply signed by the wrong brand. Separating identity without splitting the queue is the whole job.
The same numbers as every other page on this site. Pricing does not vary by platform. These are our fees, separate from Re:amaze's own subscription. The Fix List Audit is $750, one help desk plus your phone or AI stack, 5 business days, paid upfront.
One help desk, up to two brands, and your key tools connected, no migration.
One help desk plus one connected phone, CRM or AI platform, up to two brands, routing for every channel, your tool stack connected, and custom dashboards.
One help desk plus one connected platform and up to four brands. A connected platform is a phone, CRM or AI product added to your help desk.
Retainers are $1,000, $2,400 or $4,600 a month. Migrations start at $3,500, fixed before we start. Enterprise starts at $25,000, fixed before we start. Each tier is a fixed price for the scope limits listed. Essential, Professional and Premium include up to 33, 90 and 150 hours, good for 90 days from kickoff, and nothing past that is billed without your OK. Your key tools connected, within your included hours. Need more? Extra hours are $110, agreed before we start. Past a limit: $3,000 per brand, $4,500 per platform. Historical migration is never part of a build tier. It starts at $3,500, fixed before we start. See all pricing.
Yes, on Pro and Plus, which list unlimited brands. Basic includes one brand. It is the main reason multi-storefront teams pick it. The work is in setting up brand identity per channel so replies never go out signed by the wrong store, and in keeping reporting separable afterward.
Enabling the AI Agent stops the classic bots. Cue Bots and Workflow Bots keep running. That surprises teams who assumed everything would coexist, so we plan the transition rather than flipping the switch and finding out. Note also that the old Bot Resolved status is now AI Agent Done.
On a call with us. A fixed build price, not a range.
You do, documented.
Tell us what is in place and what is not working. We will give you a fixed price for the Re:amaze work, or tell you it is not worth doing yet.
Times show in your own time zone on the booking page. Pick one, add your name and email, and the invite arrives with the video link.
Book a free 15-minute call