Whether you’re launching a new venture or scaling an established business, our plans are designed to fit your needs.
Base
Best-practice consulting, implementation, web development, and training for support software.
Pre-purchased hours expire after 90 days. No long-term contracts & cancel anytime.
Free consultation to align scope and needs.
STANDARD
Top-tier consulting, implementation, web development, and training.
Top-tier consulting, implementation, web development, and training.
Pre-purchased hours expire after 90 days. No long-term contracts & cancel anytime.
Free consultation to ensure best fit with your team.
ADVANCE
Premium consulting, implementation, web development, and training for complex setups.
Pre-purchased hours expire after 90 days. No long-term contracts & cancel anytime.
Free consultation to align with business goals.
CUSTOM PACKAGE
Enterprise support software implementation; hours estimated per project so you get exactly what’s needed.
Hours valid for 90 days before expiry. Never locked into a services contract & cancel anytime.
Free consultation to confirm scope and fit.
This implementation fits your needs.
AI BOT PACKAGE
AI bot setup for email, messaging, and social media; great for deflection & triage.
Typical 35%+ request-volume reduction seen after rollout.
Integrates with 3rd-party apps & APIs for advanced automation.
HELP CENTER
Frontend dev for help center header, footer, text, images, and page elements to match your brand.
Hours valid for 30 days before expiry. Never locked into a services contract & cancel anytime.
Free consultation to ensure technical approach and implementation fit.
system health check
Best-practice consulting, implementation, web development, and training for support software.
Pre-purchased hours expire after 90 days. No long-term contracts & cancel anytime.
Free consultation to align scope and needs.
admin consultation
Top-tier consulting, implementation, web development, and training.
Pre-purchased hours expire after 90 days. No long-term contracts & cancel anytime.
Free consultation to ensure best fit with your team.
Reporting block
Premium consulting, implementation, web development, and training for complex setups.
Pre-purchased hours expire after 90 days. No long-term contracts & cancel anytime.
Free consultation to align with business goals.
admin block
Hire us to be your full or part-time admin for maintenance, monitoring & consulting with a team of expert admins and web developers.
30 days before hours expire.
Never locked into a services contract - Cancel anytime.
MIGRATION block
Migrate settings, tickets, chat transcripts, call recordings, and ticket forms/fields/attachments with our migration software or custom API scripts by our web dev team.
90 days before hours expire.
No long-term service contracts - cancel anytime.
Free
One Page Website
Responsive Website
Content Management System
Free Support
Ready in 2 Days
popular
One Page Website
Responsive Website
Content Management System
Free Support
Ready in 2 Days
business
One Page Website
Responsive Website
Content Management System
Free Support
Ready in 2 Days
Sleek design template
One Page Website
Responsive Website
Content Management System
Free Support
Ready in 2 Days
Sleek design template
One Page Website
Responsive Website
Content Management System
Free Support
Ready in 2 Days
Sleek design template
One Page Website
Responsive Website
Content Management System
Free Support
Ready in 2 Days
How soon can we get started?
Most teams launch within two to six weeks. We typically begin your project within 48 hours, handling integrations and training so you can stay focused on your customers.
Which tools do you work with?
We’re experts in Zendesk, Intercom, Aircall, Gorgias, and Pylon. Got a custom stack? We’ll connect the dots.
Can you move our old tickets?
Absolutely. We migrate tickets, contacts, and knowledge bases—no headaches, no lost info.
Is ongoing support available?
Yes, ongoing support is available, depending on your plan and allotted hours.
"Every business is unique, and so are your support challenges for them. Get ready to explore how Smart Instinct can transform your operations, whether it be your need for quick answers to your questions.
Our team is here to call or click away. We are here to provide you with the support and solutions you need. You need to take your business to the next level."
Jay
Founder & CEO